Product Features

Field Service Scheduling and Dispatch Software

FieldPulse’s field service dispatch software makes it easy to manage your team’s schedule, assign jobs, and keep every technician on track. Whether you're managing five people or fifty, our dispatch scheduling software gives you full visibility and control.

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Smart Scheduling Tools

With a drag-and-drop interface, easily assign jobs to multiple teams with FieldPulse’s intuitive scheduling tools.

Real-Time Dispatch Updates

Field scheduling software that's more than just a calendar. Keep your team and customers informed with real-time dispatch notifications, job updates, and status changes.

GPS-Enabled Field Dispatching

Track technician locations with GPS and send the right person to the right job, faster. Optimize route planning, reduce delays, and improve response times with FieldPulse’s field service dispatch software.

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Field Service Scheduling Software

Schedule and Adjust Jobs with a Click

Stay on top of your team's schedule without breaking a sweat. FieldPulse’s simple drag-and-drop interface allows you to assign jobs quickly, adjust workloads, and make last-minute changes on the fly.

Drag-and-Drop Scheduling: Assign jobs and service calls to the right technicians with a visual calendar interface that makes schedule changes fast, clear, and stress-free.

Real-Time Schedule Syncing: Field service techs receive automatic updates on new jobs and changes. No more back-and-forth calls or mistakes from miscommunications.

Multi-Team Scheduling Views : Manage crews across different locations or service areas. Organize your schedule by team, service type, or job priority.

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FieldPulse's Drag and Drop Field Service Scheduling

Fleet Management and GPS Tracking Software

Track Technicians in Real Time and Dispatch Smarter

FieldPulse ensures you never lose sight of your technicians. Know where every team member is, dispatch the closest available technician, and provide updates to customers with real-time GPS tracking.

Live Technician Tracking: See your entire team’s location in real time so you can schedule and dispatch jobs based on who’s closest. No guesswork, no delays.

Smart Route Optimization: Minimize travel time by dispatching the nearest available technician to the job site, reducing delays and improving response times.

Real-Time Customer Updates: Keep customers informed with real-time updates on technician location and arrival times to improve customer satisfaction.

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FieldPulse technician tracking and map schedule view for route planning

Field Team Scheduling Software with Full Visibility

See Every Technician and Team Schedule at a Glance

Gain full visibility into your team’s daily schedules and upcoming jobs. With FieldPulse’s robust calendar view, you can monitor workload distribution and identify potential conflicts or overbookings in a single glance.

All-in-One Calendar View: View all jobs, technicians, and resources in one place, allowing you to easily identify gaps or overlaps in scheduling.

Filter by Team, Role or Job Status: Zero in on what matters. Sort jobs by technician, job type, or location to manage complex dispatch schedules with ease.

Conflict Alerts: Get notified immediately when scheduling conflicts arise, so you can adjust assignments and avoid costly delays.

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View schedule by team, individual or all within the FieldPulse schedule.

Mobile Scheduling and Dispatch Software

Keep Field Service Technicians Informed on the Go

Keep your field teams aligned no matter where they are. With FieldPulse’s mobile app, technicians can view schedules, access resources, get real-time updates, and access job details from their phone.

Mobile-Friendly Scheduling View : Techs can see their day laid out clearly, with job times, customer info, and updates at a glance.

Instant Job Notifications : New job added? Time changed? They’ll know right away. No calls or confusion required.

On-Site Job Management: From the same app, techs can start jobs, mark them complete, and log notes or photos for office review.

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FieldPulse mobile app with Automatic Job updates for technicians

Dispatch Reporting and Performance Insights

Track What's Working and Fix What's Not

Get full visibility into your team’s operations and performance. FieldPulse’s scheduling and dispatch software includes reporting tools that help you analyze response times, workload distribution, and schedule efficiency so you can make smarter decisions every day.

Monitor Scheduling Efficiency: See how long it takes to schedule, dispatch, and complete jobs. Then optimize your process to save time.

Analyze Team Workloads : Identify who’s overloaded and who has availability to balance assignments and avoid burnout.

Spot Trends and Bottlenecks: Use historical data to forecast busy seasons, fix recurring issues, and staff smarter.

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FieldPulse reporting dashboard showing technician job stats

FAQs

The schedule is the heart of field service business operations. When technicians miss appointments or arrive outside of the scheduled arrival window, customers become frustrated quickly, which can lead to the loss of repeat business and bad reviews. Scheduling and dispatching software helps field service businesses assign jobs, manage technician schedules, and keep everyone on track. With FieldPulse, you can see your team’s availability, adjust the schedule in real time, and send updates to customers from one platform. When your team shows up on time and prepared, customers notice. That’s how you improve efficiency and satisfaction at the same time.